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J
JessicaTheodore
Participant
April 24, 2015
Answered

Creative Cloud installer wants to make changes, it won't accept my password, what can i do?

  • April 24, 2015
  • 1 reply
  • 1063 views

I recently had to replace the hard drive and had not backed up my apple iMac, I am trying to reinstall photoshop etc but I can't get past the type your password box. I have tried every possible password I have ever made!

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Correct answer Sumit Singh7733893

Hi Jessica,

Please try toy machine admin user name and password.

Regards,

Sumit Singh

1 reply

Sumit Singh7733893
Sumit Singh7733893Correct answer
Participating Frequently
April 24, 2015

Hi Jessica,

Please try toy machine admin user name and password.

Regards,

Sumit Singh

J
JessicaTheodoreAuthor
Participant
April 25, 2015

Thanks! When they replaced my hard drive they left the password blank. I accidentally hit enter with no password typed in and it worked. So happy!

Thanks for your help

C
camerono14818298
Participant
September 24, 2016

Thank You JessicaTheodore that worked for me

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