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felix_6908
Participant
October 17, 2024
Question

Creative Cloud installer won't download from website

  • October 17, 2024
  • 3 replies
  • 375 views

Hi, i wanted to download the Creative Cloud installer, but upon clicking on "Download Creative Cloud" nothing happened, reloading the site also didn't change anything. Clicking on "Restart download" also didn't help.

    This topic has been closed for replies.

    3 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    October 17, 2024

    Hi there,

    We understand this is not ideal. Did you try a different browser as suggested by the expert above? Let us know. 

     

    Thanks,

    Shivangi

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 17, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 17, 2024

    you can try a different browser or manually download.  this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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