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redlester
Participating Frequently
March 3, 2020
Answered

Creative Cloud iOS app opens to blank page

  • March 3, 2020
  • 2 replies
  • 831 views

I have seen posts regarding the desktop app, but I cannot open Creative Cloud on my iPhone XS, when I sign in it just loads to a blank screen.

 

I am on iOS 13.3.1

 

Is this just me or is anyone else having this problem?

 

I should add, this is using the Creative Cloud App, not trying to open it in Safari.

 

 

This topic has been closed for replies.
Correct answer Punkeaux

I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

2 replies

Participant
September 23, 2020

why not

PunkeauxCorrect answer
Participant
April 28, 2020

I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

Participant
September 23, 2020

Thank you! I have been looking for a solution to this for weeks and weeks. Just now came across this.