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Mudshark
Mudshark
Participant
December 9, 2016
Question

Creative Cloud is killing my internet/network speeds.

  • December 9, 2016
  • 7 replies
  • 14562 views

I'm looking for any help on resolving speed issues when installing/using Adobe CC.

After a few weeks of struggling with really slow internet speeds and waiting longer than I should for uploads and downloads, I started ripping out apps/components from my Windows 7 PC. I saw immediate, drastic improvement when I removed Adobe CC.

With Adobe CC installed, I would get around 10-13Mpbs down.

Un-installing CC and rebooting gives me 60-65Mpbs down.

That's quite a difference, and CC is also impacting my ability to stream programs, download files, and play games.

How can I either install my Adobe applications without requiring Adobe CC, or some way of limiting/preventing this application from ruining my internet?

I have no interest in continuing my subscription if it means I can't have a functional computer.

    This topic has been closed for replies.

    7 replies

    A
    Ana22289108w4v8
    Participant
    December 16, 2021

    I have the same problem. 

     

    Pouya_FT
    Pouya_FT
    Participant
    July 14, 2020

    Kill your This Process in Task manager ~> [ Creative Cloud ] and [ Core Sync ]

    jerryc43122844
    jerryc43122844
    Participant
    July 26, 2018

    I have the same problem. Adobe CC is interrupting Internet connection and disrupting real time Internet feeds from IOT devices. Uninstalling CC now and will stop subscription. However, I still need Acobat to do my reports and Forms, so probably will install the standalone lic.

    K
    karld24512047
    Participant
    December 12, 2016

    Do you use a loadbalancer?

    K
    karld24512047
    Participant
    December 9, 2016

    I have the same problem. Node.exe is downloading files to C:\USERS\USERNAME\AppData\Roaming\Adobe\CCX Welcome\stock\assets\

    After killing node.exe nothing will be downloaded. I think it's a bug.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    December 9, 2016

    One easy option to fix this is to turn off your file syncing with Creative Cloud. That will remove a need for a live internet connection. If you have a ton of files in your CC desktop folder, you could be hogging bandwith with the background sync.

    Synchronize settings using Creative Cloud

    M
    misty22782373few7
    Participant
    January 22, 2022

    Hi

    I have hotspot on my phone 15gs and in 6 days my internet was gone. Do you think this is my problem as well? I created my business cards front and words on the back and that's all.

     

    Thanks 

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      December 9, 2016

      Moving the discussion to Adobe Creative Cloud​

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