creative cloud is trying to update for days and is stuck with in error, can't use, update, uninstall or reinstall...

i tried to do all i could... i don't know what installer is running for days, i've my pc updated for win10 for a week now and have all drivers updating too. i didn't use adobe since that but thursday and friday i notice that i couldn't open photoshop because creative cloud was stuck in 2% updating and saying error. tried to uninstall and for that i know that i need to uninstall the app first, but i can't do it because they all give me same message after 99% uninstalled, an installer is running that needs to be close first but i don't have any installer working that i can see... 

next i'll paste a link for the screenshot of specific message i receive Gyazo - b43c406a36602d04a80b2b85c3b52db0.png

creative cloud stay rolling rolling and then give me that message i posted in preview ticket... am not expert in pc but i manage simple tutorials and can't find a correct action to fix it.