Skip to main content
KoryGraphic
Participant
December 31, 2016
Answered

Creative Cloud - Just trial version?

  • December 31, 2016
  • 1 reply
  • 261 views

Hello everyone, my name is Kornel and i'm starting a course for Web design and e commerce certified by adobe. I subscribed to Creative Cloud for students but the applications are all in trial version. Is it normal? The subscription is for the whole year and photoshop trial ends in just 7 days. What's wrong?

This topic has been closed for replies.
Correct answer kglad

confirm your subscription is active and confirm your subscription id, Adobe ID

if it is, sign out and then back in to your cc desktop application using the same adobe id used to pay/check for your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

if that fails, https://forums.adobe.com/thread/1962238?start=0&tstart=0

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 31, 2016

confirm your subscription is active and confirm your subscription id, Adobe ID

if it is, sign out and then back in to your cc desktop application using the same adobe id used to pay/check for your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

if that fails, https://forums.adobe.com/thread/1962238?start=0&tstart=0

KoryGraphic
Participant
December 31, 2016

Thank you very much!!!

kglad
Community Expert
Community Expert
December 31, 2016

you're welcome.