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StebbDesigns
Participating Frequently
January 30, 2018
Answered

Creative Cloud Keeps Logging Out

  • January 30, 2018
  • 32 replies
  • 57171 views

Does anyone have a solution to this problem? I've searched Google and this forum but I haven't found anything that works.
Here's what's happening: I log in to the Creative Cloud app and 2-3 minutes later it logs out, OVER AND OVER AGAIN. I've tried uninstalling it, downloading the latest version, and reinstalling it. It was O.K. for a couple of days but now it's back to logging out. ANY SOLUTIONS?

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32 replies

Participating Frequently
June 22, 2018

Correct answer or not, I've been dealing with this for months. Yes, I've had the fixes applied. Yes, I've had Adobe Support involved, several times. It works for a short while and then happens again. It still randomly signs me out at least once per day, generally WHILE I'm working on something. Looking through old forums I can see that this dates back to at least 2014. Ridiculous.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 30, 2018