Creative Cloud keeps preventing my PC from shutting down and decides to uninstall itself randomly.

What is wrong with this program? why does it keep uninstalling itself randomly?

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Correct answer kglad

there's probably something on your computer (cleaner, av, antimalware etc) causing the problem.

Correct answer

Community Expert

there's probably something on your computer (cleaner, av, antimalware etc) causing the problem.

Participant

so how do i shut the computer down if the clean up of installer keeps going?

Community Expert

you'll need to disable your suspect programs during some test restarts to find the problematic program.

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