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KDC123
KDC123
Participant
September 18, 2019
Question

Creative Cloud killed my internet

  • September 18, 2019
  • 2 replies
  • 2805 views

I installed Adobe Creative Cloud and proceeded to download/install several apps from it.  A couple finished downloading but then the panel switched to the gray no internet connection error screen.  Not only that but now my computer refuses to connect to my network at all.

 

Something similar happened on my laptop when installing there- the no connection screen would pop up and my connection would switch to limited.  This was fixed however by resetting the wireless adapter every time it disconnected.  Doing that over and over again I eventually got everything I needed and there were no more issues.

 

But here, nothing I do fixes the connection.  Windows doesnt let me uninstall either without an internet connection.  Restarting the computer, unplugging the wireless, resetting the network adapter, completley shutting off Avast and Comodo havent worked either. I’m on Windows 10 home 64bit.  Date and times are correct.  

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    2 replies

    A
    Anonymous
    May 3, 2020

    I had a similar problem.  This video saved me for big-time https://www.youtube.com/watch?v=if745CpIr_Y

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      September 18, 2019

      Adobe Creative Cloud does not "kill your Internet". There must be a different reason. I also do not see why you would need internet to uninstall (but I never tried, I have to say...)

      ABAMBO | Hard- and Software Engineer | Photographer
      KDC123
      KDC123Author
      Participant
      September 18, 2019
      open to suggestions then... everything was working perfectly fine until I started downloading the adobe software. It was the exact same issue downloading to my laptop except to a lesser degree. On my laptop I’ve had zero connectivity issues since downloading the cloud software. This pc is brand new and the wireless was working perfectly. When I click uninstall it requires the adobe uninstaller which is non functional without an internet connection.
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