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T
Tynesider74
Participant
November 2, 2019
Question

Creative Cloud loading at login

  • November 2, 2019
  • 4 replies
  • 414 views

Hi everyone,

Does anyone else have the problem at login, that Creative Cloud takes too long to load and requests user to reload?

Or am I the only one experiencing this problem.

It's not a major problem, as some seem to experience, but it is irritating.

I've been on chat with Adobe to reconcile this; it's better than it was but far from perfect.

Dread to think what Adobe Max will be like.

Anyway! Have now disable auto load at login to see if this improves anything.

 

    This topic has been closed for replies.

    4 replies

    D
    Digital Media Enterprises
    Participating Frequently
    January 22, 2021

    Takes too long to load almost every time. No reason... just takes long, then sometimes says, "relaunch" because it took too long. Very annoying. It should be snappy fast. Then often I will try to open DW or PS and it makes me sign in, when in fact I never signed out! These apps are for us to be able to work very fast and be creative yet this main CC app slows me down.
    Seems to have been a problem since the entire thing began. I liked when I could just have my apps installed and working and I update them when I want. 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 22, 2021

    1. Disable Creative Cloud desktop app from your startup menu.  Consult your operating system's documentation about that.

     

    2. Go to CC desktop app > Avatar > Preferences > Settings and disable launch at login.  See screenshot below.

     

     

    Nancy O'Shea— Product User & Community Expert
    D
    Digital Media Enterprises
    Participating Frequently
    January 22, 2021

    Thanks. Will give that a try.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 2, 2019

    Do you have the latest Creative Cloud desktop app 5.0.0.354?  It's a really big update that came out last month.  

    https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    I just opened mine on Win 10.  Only took 5 seconds to launch.   That said, I don't use many cloud fonts or much cloud storage.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Just Shoot Me
    Legend
    November 2, 2019

    I set it to NOT load at startup. Works for me.

     

     

      Tacafy大尉
      Tacafy大尉
      Legend
      November 2, 2019

      Geordiejohn72, good evening.
      I use Creative Cloud on Windows 10, but the load time is not so long

      that it becomes a no problem.
      .
      It is known that it takes time when there is a lot of cloud storage consumption,

      too many activations of Adobe fonts, so if you have some thoughts, you can pause the synchronization of the cloud storage, One way is to deactivate Adobe fonts.

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