Creative Cloud ne trouve plus mes lgogiciels installés

Forum|Forum|5 years ago
April 12, 2021
1 reply
264 views

Bonjour à tous !

Après un formatage j'ai du réinstaller Créative Cloud, le problème étant qu'il ne trouve plus mes logiciels installés, PS, AI, ID, Premiere etc etc... Il est installé dans le même dossier, mais me propose de les installer sur le logiciel et non plus les mises à jour habituelles ... J'ai bien mis l'emplacement de synchronisation et d'installation au même endroit mais rien n'y fait !

Auriez vous une solution?

Merci d'avance !

Cordialement

Creative Cloud

This topic has been closed for replies.

kglad

Community Expert

how can anything be installed if you reformatted your hard drive?

or did you do something else to remove the adobe programs?

T

TarahhAuthor

Participant

Hi and thanks 😊 !
My programs were on my SSD, Creative cloud on my C: (Windows disk)
I had reformatted the C disk not my SSD and then I tried to reinstall Creative cloud with my other programs but no longer sees them.

So I tried to moove them out and redo... But nothing xD

I think my last solution is to reinstall all the softwares ?

Have a good day

kglad

Community Expert

open your cc desktop app and click > file > preferences > apps and double check the install location. does it match the pre-reformatted cc desktop's install location (and where the apps are currently installed)

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