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timtimr1
Participant
April 15, 2020
Question

Creative Cloud not allowing to install apps

  • April 15, 2020
  • 1 reply
  • 122 views

Hello,

 

I'm receiving a message that I don't have permission to download the apps from my creative cloud.

Can you help?

 

ty

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 15, 2020

What kind of account do you have -- individual, Team or Enterprise?

If the latter two, contact your IT dept for assistance.

 

For individual account holders, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Also you need a computer user profile with admin level permissions to install software.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert
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