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Participant
December 23, 2018
Answered

creative cloud not open

  • December 23, 2018
  • 1 reply
  • 258 views

Hi,

my creative cloud apps not open it is say (unable to reach Adobe servers. please check you firewall setting)

i need some  body to help me with that 

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Especially please check the entries in your HOSTS file.

If this doesn't help please post more informations about your environment:

  • which operting system do you use
  • what's the excat error message (sreenshot(s) would help to clarify )

1 reply

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
December 23, 2018

Please take a look here: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Especially please check the entries in your HOSTS file.

If this doesn't help please post more informations about your environment:

  • which operting system do you use
  • what's the excat error message (sreenshot(s) would help to clarify )
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI