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DavidCarta
Participant
October 17, 2018
Answered

Creative Cloud on Windows Server 2016

  • October 17, 2018
  • 1 reply
  • 21716 views

I get this error trying to update Creative Cloud applications on my Windows Server 2016 box.

Exit Code: 190

Summary - 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.0.14393 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

Any reason that Windows Server 2016 is not supported to the same extent as Windows 10?  It is similarly updated and supports all the dot net frameworks.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

It seems that someone was just lazy if they didn't want to deploy to

Windows 2016 - it is basically indistinguishable from Windows 10 - as a

developer, I know this intimately.

On Wed, Oct 17, 2018 at 1:04 PM John T Smith <forums_noreply@adobe.com>


I am sorry, Davidcarta. Please utilize the Creative Cloud membership on a computer that meets the system requirements referenced in message #2 of this public forum discussion.

1 reply

Kanikas
Community Manager
Community Manager
October 17, 2018
Jeffrey_A_Wright
Community Manager
Community Manager
October 17, 2018

Davidcarta, Error 190 indicates that the installation is occurring on a computer that does not meet the minimum system requirements.  Please install on a computer which meets the system requirements listed in Adobe Creative Cloud system requirements .

For more information on Error 190 see Troubleshoot errors using Creative Cloud log files .

DavidCarta
Participant
October 17, 2018

This is pretty incredible - this server is fast, has tons of RAM, and has

16 cores. Adobe needs more than this?

On Wed, Oct 17, 2018 at 12:40 PM Jeff A Wright <forums_noreply@adobe.com>