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sarac86679781
sarac86679781
Participant
October 4, 2017
Answered

Creative Cloud or Application manager?

  • October 4, 2017
  • 2 replies
  • 987 views

Hi, i have Windows 10 Home and i have been trying to install the adobe products without any success. I have the creative cloud in my desktop and apparently it works well, but when i donwload for example InDesign it says i have to have the Adobe Application Manager. Do i need to have both? And then when i try to install the Application Manager it doesn't work and it says the installation has errors. I'm a little bit confused, what shoul i do?

This topic has been closed for replies.
Correct answer kglad

yes but i can't fix it because i do the download and everytime i try to install the aam it says the installation can't be started and to get the adobe support advisor that doesn't even exist anymore


using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

Bani Verma
Bani Verma
Legend
October 4, 2017

Moving to Creative Cloud Download & Install​

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 4, 2017

the cc desktop app is the new aam, https://creative.adobe.com/products/creative-cloud and you should be using it to install your cc programs/trials.

sarac86679781
sarac86679781Author
Participant
October 4, 2017

yes i get that and i have the cc desktop so why does it keep asking for the aam?

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 4, 2017

is this the error?  Error: "Adobe Application Manager is needed" in Adobe Creative Suite 5.5 and CS5

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