creative cloud photoshop cc activation

Hi there.

I'm pretty sure that my problem is not that rare, however I found it hard to find the proper solution.

Here is the deal. Previously I had purchased the cc plan (for Ph and Lr). But i had lost my credit card so i was not able to "pay the bills". My plan dates were expired so i decided to erase all files conected with cc from my mac.

since my bank was able to restore my card i decided to purchase the plan again, so i payed for the same plan and downloaded cc. Then, using cc i downloaded Ph and almost Lr, but the problem is that my Ph for some reason remains on the trial period and moreover is not displayed in my lanchpad. When i tried to activate in via AAM it was written that there were no Ph purchased from my account.

please help me to solve that problem.

thank you in advance