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irisk21939980
Participant
November 11, 2018
Answered

Creative Cloud Photoshop update stops each time 54 o r 57%

  • November 11, 2018
  • 1 reply
  • 500 views

I try to update Photoshop CC on my Win Notebook. There is enough space and everything is fine but I am not able to update.

It takes endless time (up to 45 min) and doesn't work on at 54 or 57% each time. The web connection is okay, too.

Any ideas I can do?

I restarted windows (10) some times, too, but nothing changes.

This topic has been closed for replies.
Correct answer kglad

1. use a wired, not wireless connection.

2. wait until a direct download is available here, Download Creative Cloud apps

3. uninstall your ps, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html and then reinstall ps (but if the problem persists you'll be left without that version)

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 11, 2018

1. use a wired, not wireless connection.

2. wait until a direct download is available here, Download Creative Cloud apps

3. uninstall your ps, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html and then reinstall ps (but if the problem persists you'll be left without that version)