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L
Life is Magic
Participant
March 22, 2016
Answered

Creative Cloud Renew Subscription pop up is blocking my CS6

  • March 22, 2016
  • 2 replies
  • 410 views

On my Mac, I deleted CC apps and manager, as well as a clean up App. No luck. Customer support wouldn't help on the phone. I have a brand new CS6 lic just installed and it won't launch because of the "CC renew subscription" window. My CC expired and I no longer want it.

One suggestion on the FAQ's was reinstall apps and sign out of them. However, they expired so that is not an option. Help me get this renew window issue handled. I guess this has been a problem for users for years now that CC has launched. Although, I haven't seen any solutions anywhere yet...Thanks for your time.

This topic has been closed for replies.
Correct answer Life is Magic

THANK YOU! After around 10 hours of playing  with different suggestions and ideas to deactivate "The Cloud", I finally got CS6 to open without deleting the cloud. In the drop down CC Manager in the toolbar, I clicked on the settings icon in the top right of the drop down box (gear shape) and simply SIGNED OUT of CC. In addition, I chose some preferences like: don't open CC on launch. But other than that I didn't have to delete the cloud to get CS6 to open up, and I didn't get the window that said I must Renew my CC Subscription to verify my Adobe licensing. Thanks to all. I'd like to thank first all the little people....without you I wouldn't be here.

2 replies

Sheena Kaul
Sheena Kaul
Legend
March 28, 2016

Moving to Downloading, Installing, Setting Up‌

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 22, 2016

Read Cloud takes over https://forums.adobe.com/thread/2089127 for some ideas

L
Life is MagicAuthorCorrect answer
Participant
March 23, 2016

THANK YOU! After around 10 hours of playing  with different suggestions and ideas to deactivate "The Cloud", I finally got CS6 to open without deleting the cloud. In the drop down CC Manager in the toolbar, I clicked on the settings icon in the top right of the drop down box (gear shape) and simply SIGNED OUT of CC. In addition, I chose some preferences like: don't open CC on launch. But other than that I didn't have to delete the cloud to get CS6 to open up, and I didn't get the window that said I must Renew my CC Subscription to verify my Adobe licensing. Thanks to all. I'd like to thank first all the little people....without you I wouldn't be here.

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