Creative Cloud restarting during app update

Question

Why, after all these years and constant CC App updates, is there still an issue during app update with the app restarting and / or demanding that it be updated.

I have followed all the previous posts in an attempt to resolve these issues, but still I am only able to update my apps once in every 20-30 attempts. Surely this problem must have been resolved by now? I am seriously thinking of taking my money and my business elsewhere. What point is there in paying for a subscription when you are unable to keep the apps up to date? Where is the customer service?

Can someone just fix the CC app please.

Nancy OShea · Answer

I have no problems updating Creative Cloud apps. Maybe the problem has something to do with your machine's configuration.

Please ensure your computer exceeds the latest system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Troubleshooting:

https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Hope that helps.

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