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Creative Cloud saying im still running trial after purchasing license

Forum|Forum|10 years ago
May 3, 2015
1 reply
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I purchased Creative Cloud student edition yesterday after using the 30 day trial, however it seems that the Creative Cloud desktop app still thinks im using a trial and keeps telling me the trial has expired even after purchasing the suite, how would i resolve this as customer care took too long to answer, thanks

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Correct answer Ned Murphy

See if signing out and back in again helps to resolve the problem.

Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#activate-how-to

Ned MurphyCorrect answer

Legend

See if signing out and back in again helps to resolve the problem.

Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#activate-how-to

Kyle26111995Author

Participant

IT WORKED! Thankyou so much! Really saved me a lot of stress there!

Legend

You're welcome