Creative cloud says my drive is full, when I still have a 100 gigs free

Question

So I am trying to dowload photoshop and it keeps giving me error 120 wich means that it has no space to download. I switched my download location to a drive that has atleast 100 gigs left so I dont understand what the problem is here.

Jeffrey_A_Wright · Answer

Vince, I am sorry but the drive/partition is still used to complete the download and install process.  You will also need disk space to sync files and use many of the services included with a Creative Cloud membership.  Please move documents, images, music, videos, and any other large files from the drive containing the operating system to free up additional disk space.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded