Skip to main content
Participant
December 14, 2023
Answered

Creative_Cloud_Set-Up.exe is not working

  • December 14, 2023
  • 5 replies
  • 1208 views

I need help "Creative_Cloud_Set-Up.exe" is not working. I'm also try to fix this problem using "AdobeCreativeCloudCleanerTool" but it didn't fix it.

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer kglad

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

5 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 14, 2023

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

Participant
December 14, 2023

Thank you. 

kglad
Community Expert
Community Expert
December 14, 2023

you're welcome.