Participant

Question

Creative_Cloud_Set-Up.exe won't open

hello everyone I purchased a new Adobe membership. I downloaded creative cloud. but the exe file does not open. Help please

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Community Manager

We checked that you have an active subscription for Creative Cloud all apps. Do you get any error when you try to open the executable file?

Let us know. We're here to help.

Regards,

Shivangi

TemelAuthor

Participant

Thank you, problem solved

Community Expert

p.s. do you have a teams or enterprise subscription?

Community Expert

Check the following article it might help

Do you get an error?

-Manan

TemelAuthor

Participant

I tried but it didn't work

TemelAuthor

Participant

hello everyone
I purchased a new Adobe membership. I downloaded creative cloud. But Creative_Cloud_Set-Up.exe file does not open. Help please

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