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Participant
February 11, 2021
Question

Creative Cloud shows older version update for PS than installed

  • February 11, 2021
  • 1 reply
  • 185 views

Hi,

My Creative Cloud Desktop showes me an available Update to PS v21.2.5, but i priviously upgraded to v22.2.

1) Is it a bug or is this update v21.2.5 still neccessary? PS is working fine as i can see.

2) How can i disable showing this update? Installing it, could cause errors i guess.

 

Thx

 

cheers Hannes

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 12, 2021

the cc app should show ps 21.2.5 is available for install but it should not be listed as an update (but as an older version).

 

 

it is not necessary to install  but it shouldn't cause problems if you did install it.

 

see if you can fix that issue by resetting your cc app:


to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R