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Participant
July 13, 2021
Question

Creative Cloud stuck

  • July 13, 2021
  • 2 replies
  • 205 views

Hello everyone! so  i had a trouble with an infinite loading loop popup opening and closing on  photoshop, so i uninstalled it and reinstalled creative cloud,  and now i m stuck on the loading/and disconnected. i 've already done all the steps in the "creative cloud start is longer than expected" and i did a lots of things as well ( using the cleaner, the uninstaller ...) Some help/advice could be great! 😄 

 

Thanks in advance!

 

 

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2 replies

digvijayb80683476
Participant
July 14, 2021

Hello, 

 

Quite be frustrating! 

You can follow steps mentioned in this self help article: https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-app-doesnt-open.html

otherwise, you can contact directly- https://helpx.adobe.com/in/contact.html

 

Thanks

July 14, 2021

Maybe there will be error in windows. Try to use older version of the software.