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Babyprincess
Babyprincess
Participant
February 10, 2019
Question

Creative Cloud Subscription in Account

  • February 10, 2019
  • 1 reply
  • 167 views

Hello

I have both a Adobe Stock and Adobe Creative Cloud Photography subscription.

Which makes me able to use Photoshop CC, Lightroom Classic and Lightroom CC.

I notice that in my online Adobe account overview, I see the plan for the Adobe Stock,

But the plan for the Creative Cloud subscription is not shown in my account.

It still shows the Creative Cloud free plan. However I have been using the Photography plan,

for nearly a year. If I want to upgrade my plan I need to see the plan online in my accouny.

I do have the creative cloud app, and all my apps work Photoshop and Lightroom etc..

But that is not visible in my online account this plan.

I wonder what could be wrong.

This topic has been closed for replies.

1 reply

Babyprincess
BabyprincessAuthor
Participant
February 10, 2019

Oh wait it might appear that my plan got cancelled somehow by itself? Maybe the year has passed. Because when I updated the Photoshop app, it appears as a trial version now. I was able to use the full version until the update. Maybe I need to restart a plan if I don't have a active one then. I hope i did not make the mistake of making the photography plan on a different email, or I might end up with 2 plans then :/ I will start a plan on this account. Thank you

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