Creative Cloud subscription, paid for annually via PayPal, still saying I'm on the trial period

Forum|Forum|6 years ago
November 27, 2019
2 replies
259 views

Hi

I signed up and paid for the year (via paypal) for the Creative suite 3 days ago but it's still not showing in my 'Plan' and the software is saying that it's on a trial period. Any advice please?

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DelphiZoa

Participating Frequently

Hi Legallyblond_pink,

Your payment was processed by Paypal but it doesn't show in your Adobe account, is that correct? Have you tried all the solutions in this help document?