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milesanddizzy
Participant
August 16, 2019
Question

Creative Cloud Suite Network issue

  • August 16, 2019
  • 1 reply
  • 247 views

I'm using CC suite in a Windows corporate environment, when using the software I constantly need to insert my network proxy password as the Adobe Suite seems to generate constant pings back to Adobe website/servers. Is there a solution or workaround to this issue? Can the pings to Adobe servers from the suite be either stopped or minimized to the initial logon without compromising usability? Is it an issue of network permissions on my PC? Many thanks in advance for any info.

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1 reply

Nancy OShea
Community Expert
Community Expert
August 16, 2019

You may need to talk to your IT department.  See if this helps.

Reset the Creative Cloud desktop app to solve login and licensing issues

Nancy O'Shea— Product User & Community Expert
milesanddizzy
Participant
August 16, 2019

Many thanks Nancy I'll try that...

Abambo
Community Expert
Community Expert
August 16, 2019

You should also look at this document and ask your IT to consider free access to those domains:

Adobe Creative Cloud Network Endpoints

ABAMBO | Hard- and Software Engineer | Photographer