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roxaubrey
roxaubrey
Participant
August 2, 2014
Answered

Creative Cloud trial: Getting the spinning blue pinwheel thingy. Won't stop. Won't load.

  • August 2, 2014
  • 1 reply
  • 262 views

I'm sitting here watching the creative cloud blue pinwheel spin and spin and it won't stop and won't allow me to access the programs.  Is there something wrong with the Adobe servers? (which doesn't bode well for me adopting the whole cloud thing)

Mac OS 10.9.4, MacBook Pro 2.2 GHz Intel Core i7. This. THIS is what I'm seeing:

    This topic has been closed for replies.
    Correct answer kglad

    sign out and then back in to your cc desktop app.

    if that fails, use solution 2 here, CC desktop lists applications as "Up to Date" when not installed

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 2, 2014

    sign out and then back in to your cc desktop app.

    if that fails, use solution 2 here, CC desktop lists applications as "Up to Date" when not installed

    roxaubrey
    roxaubreyAuthor
    Participant
    August 2, 2014

    Thanks. I sort of just did that out of sheer frustration and it's working. Though, honestly, color me unimpressed with the whole thing. Might just upgrade to 6 and leave it at that.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 2, 2014

    you're welcome.

    p.s. please mark helpful/correct responses.

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