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Participant
February 27, 2021
Question

Creative cloud unable to open / missing or damaged

  • February 27, 2021
  • 1 reply
  • 348 views

whenever i try opening creative cloud it doesnt run and says it needs repair ,  the repair doesnt work so i used the uninstaller , it didnt work so i used the adobe cleaner tool.

i think i unistalled and installed creative cloud around 10 times but it still doesnt work.

what can i do ?

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1 reply

John T Smith
Community Expert
Community Expert
February 27, 2021
Heba5E8DAuthor
Participant
February 27, 2021

i already tried all 4 methods suggested but it still doesnt work.

 

Jeffrey_A_Wright
Legend
March 2, 2021

Heba, if you have already implemented the suggestions offered by John, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided to resolve the error.