creative cloud update

Question

a new installation is available for the creative cloud and i have tried over and over to download it but it always stops at 43%. Why is it not working?

Pattie-F · Answer

Hi Katie-Are you getting any error messages, or does it just stop and freeze part way through the download? IF so, please post a screen shot of what you see: FAQ: How do I capture and post a screen shot or video?.Are you on Mac or PC? Which Operating system?Depending on the details of the issue, here are some related links that may be helpful:You can refer the following article for troubleshooting the CC download and installation: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.htmlCreative Cloud Help | Download, install, update, or uninstall appsDownload error: Error downloading Creative Cloud applicationsPattie

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