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krishamutta
Participant
November 5, 2019
Question

Creative Cloud Update

  • November 5, 2019
  • 1 reply
  • 269 views

My creative cloud updated and all my files saved on the cloud were removed automatically, what happened and how do I retrieve my files?

This topic has been closed for replies.

1 reply

Kanikas
Community Manager
Community Manager
November 5, 2019

Hi there, 

We're sorry for the inconvenience. Did you try turning off and on the file sync? 

 

Thanks 

Kanika