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farolim
Known Participant
August 10, 2013
Answered

creative cloud update error

  • August 10, 2013
  • 1 reply
  • 674 views

I am told to update the creative cloud and when doing it  I am told that there was a error A12E5.  I see in the forum and in the help and have no answer. What can I do? I pay the cloud and I am unable to use it!

This topic has been closed for replies.
Correct answer Romsinha-9KMEUt

Hi farolim,

Please refer the mentioned thread and let me know whether it worked: http://forums.adobe.com/message/5581753#5581753 .

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
August 10, 2013

Hi farolim,

Please refer the mentioned thread and let me know whether it worked: http://forums.adobe.com/message/5581753#5581753 .

Regards,

Romit Sinha

F
farolimAuthor
Known Participant
August 12, 2013

Thank you for help. I was able to update creative cloud without errors and the CC programs update also but all the Cs6 programs failled to update. Can you help me again? I was able to correct the error a12E5 with your first  proposal for Mac.

Thank you again and excuse my bad english.

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