Skip to main content
D
DHRazz
Participant
June 24, 2016
Answered

Creative Cloud update Fatal Error '116"

  • June 24, 2016
  • 13 replies
  • 23348 views

Adobe

Light Room CC (2015) and InDesign CC (2015) updated fine, however

Photoshop CC (2015.5) – 
Adobe Illustrator CC (2015.3) – 
Premiere Pro CC (2015.3) – 
After Effects CC (2015.3)
Audition CC (2015.2) – 
Animate CC (2015.2) - 
Muse CC (2105.2) – 
 
Download Error, The download appears corrupted. Please try to download again. – 
 
1 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '116' occurred while download

Unable to update the above apps all get " Fatal Error '116' occurred while download"

    This topic has been closed for replies.
    Correct answer skylerk679483

    Hello, I had the same problem. I used iObit Uninstaller to uninstall this obscure security program called ByteFence. I would recommend the same, and be sure to uninstall all security programs you know for sure are all well and good. Hope this helps!

    13 replies

    Show previous replies
    H
    harelr54256329
    Participant
    July 5, 2016

    THANK YOU!! i spent half a day because of this stupid app....

      skylerk679483
      skylerk679483Correct answer
      Participant
      June 25, 2016

      Hello, I had the same problem. I used iObit Uninstaller to uninstall this obscure security program called ByteFence. I would recommend the same, and be sure to uninstall all security programs you know for sure are all well and good. Hope this helps!

        mariusb58790037
        mariusb58790037
        Participant
        June 26, 2016

        omg thx

          Bani Verma
          Community Manager
          Bani VermaCommunity Manager
          Community Manager
          June 24, 2016

          Hi DHRazz,

          The "Fatal Error 116" occurs when downloaded file is corrupted, this can happen if there is some other software blocking or interrupting the download on your machine. For more information on this error see, Troubleshoot Illustrator CC 2015 log files

          To troubleshoot try the below steps:

          1- Please check if you have any browser security extensions installed, please disable them. ( eg: AD BLOCK, McAfee site/web adviser, internet security toolbar etc)

          2- Also disable the Firewall of your machine.

          3- Disable Firewall of the Internet security program installed on computer. (disable the following in it : Browser protection, safe surfing, firewall, download intelligence)

          After this try the updates again and check, let us know if this helps.

          Awaiting your response.

            M
            muhsinfatih
            Participant
            August 3, 2016

            I am a developer, and I tell you it is more secure to install cracked adobe software rather than disabling all firewall etc and letting an app download content over insecure connection and execute commands on your pc. You guyz are just funny

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices