Creative Cloud update not working Error Code: 72

Try Direct Updates

cc 2015 updates:

http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html

http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

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Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )