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OHShimmers
Participant
April 2, 2015
Question

Creative cloud update started and then failed with error code 50

  • April 2, 2015
  • 2 replies
  • 108 views

What is the resolution to this issue? I was working in PS when got an update message. Apparently it started an update because when I closed out of the program it had the error message. Tried to update again and received the same error. Gets to about 43% of the update.

This topic has been closed for replies.

2 replies

Sheena Kaul
Sheena Kaul
Legend
April 2, 2015

Hi Joanna,

In addition to Jeff's suggestion, you may also refer to the thread below where this issue has been addressed:

Error code 50

Regards,

Sheena

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
April 2, 2015

AZShimmers have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop?  If not then you are welcome to update this discussion if you have any questions regarding the steps listed within the document.

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