Creative Cloud vanishes, LRCC won't install

Forum|Forum|11 months ago
February 5, 2025
2 replies
221 views

I wanted to put Lightroom Classic on my laptop but it refuses to install. I go to Adobe, log in, and then CC starts to install then just... vanishes. No processes running, no CC install, no LR install. Every time I try again the same thing happens.

This laptop (ASUS Windows 11) has run Lightroom in the past so I have no idea what's going on.

Any ideas?

Thx.

Shivangi_Gupta

Community Manager

Hi @ejbSFO,

We appreciate you reaching out. In addition to the suggestions shared by the expert above, could you check if there are any background processes running in the task manager? Also, please test the issue after restarting your computer.

Let us know if you have any questions.

^Shivangi

E

ejbSFOAuthor

Inspiring

Thanks for the replies. Still doesn't work. I downloaded from the link, and started the install. Message: CC is installing. One percent, 4 percent, then the install window vanishes, just like before. And, it takes the downloaded install app with it; it's no longer in the downloads file.

I did reboot first, several times.
Made sure there were no Adobe processes in Taskmanager.
I've run CC and LR on this computer before with zero problems, I know it's compatible.. I took it off because at home I use LR on a desktop. I'm traveling, so wanted it local.

Thanks,

Ed