Creative Cloud wants me to sign out... of the computer that i'm on.

Forum|Forum|6 years ago
April 14, 2019
1 reply
666 views

Every so often when opening a CC application, it asks me to sign in.

Annoying, but sure.

It then tells me i've reached my Limit for logins, and that i'll have to sign one of my devices out to log in.

Again, annoying, but sure.

It presents me with the list of my logged in devices to log one off, one of which is... the computer i'm logging in on.

Huh?

Creative Cloud

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kglad

Community Expert

it's just listing all the computer you've used with your acount.

M

march70892573Author

Participant

No, it's listing the computers Adobe believes I am logged in on.

It tells me I cant log in because i'm logged in to too many devices, and then asks me to log one of the devices out so that it can complete the login.

One of the devices that is logged in is the computer that it's demanded i log in on (so CC thinks it's NOT logged in, but Adobe thinks it is logged in.)

This has occurred multiple times.

kglad

Community Expert

so if you log out of the computer you're using, you can then sign in to the computer you're using?

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