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Lost Hiker
Inspiring
November 24, 2014
Question

Creative Cloud will not update Photoshop or Bridge. Message says download error. Retry or contact customer support (49).

  • November 24, 2014
  • 1 reply
  • 379 views

How can the above situation be remedied?  Thank you.

This topic has been closed for replies.

1 reply

Sheena Kaul
Legend
November 24, 2014

Hi Lost Hiker,

Please refer to the help documents below where this issue has been addressed:

1. download error 49

2. Photoshop CC update failed. Download error 49

3. Error downloading Creative Cloud applications

If the issue still persists, please contact the support:

Contact Customer Care

Regards,

Sheena