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shootermcg2
Participant
March 10, 2022
Question

Creative Cloud won't load apps

  • March 10, 2022
  • 3 replies
  • 159 views

Please help.  I have uninstalled and reinstalled Creative Cloud and the main dashboard opens fine but when I click OPEN on an app (Audition/Premiere Pro) nothing will load.  Just click the button and nothing happens.

 

Again, I've restarted computer, uninstalled/installed program.  What else can I do?

This topic has been closed for replies.

3 replies

K
Kevin.3d
Participant
March 11, 2022

What is your OS ? If on Mac you may need to restart and wait for awhile before you can install any app.

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
March 10, 2022

Hi shootermcg2,

We're sorry for the trouble. Do you get this issue with all the applications installed or some specific ones? 

Let us know. We'll look into this.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 10, 2022

Does your computer meet the minimum specs for those apps?

If so, did you use the Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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