Creative Cloud won't open on my Macbook Pro

Hey,

CC worked before and I downloaded PS and LR through it but now it won't launch.
I tried making it open at login and it still won't open.

How can i open it?

And Is there another way to download Adobe PF? since the web version is way too slow.

Thanks

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Correct answer Bani Verma

Hi Roye29760842,

As the Creative Cloud desktop app is not working on your machine, i would recommend you to remove the app using the Adobe CC Cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems.

Just in case if it still doesn't work, kindly follow the troubleshooting steps shared here: "Failed to install" error received when installing Adobe Creative Cloud desktop app.

Let us know if this helps.

Correct answer

Community Manager

Hi Roye29760842,

As the Creative Cloud desktop app is not working on your machine, i would recommend you to remove the app using the Adobe CC Cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems.

Just in case if it still doesn't work, kindly follow the troubleshooting steps shared here: "Failed to install" error received when installing Adobe Creative Cloud desktop app.

Let us know if this helps.

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