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Participant
November 12, 2014
Answered

Creative Cloud won't open on my Windows 8 computer

  • November 12, 2014
  • 2 replies
  • 2992 views

Clicked on both icons for the Creative Cloud and it won't open so I can't update any of my programs including Illustrator, Photoshop, InDesign etc

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Correct answer Jeffrey_A_Wright

Joshareynolds please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Adobe Creative Cloud Desktop application.

2 replies

Jeffrey_A_Wright
Legend
November 12, 2014

Joshareynolds do you receive any specific error messages?

Participant
November 12, 2014

I don't get any error message, just doesn't open

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
November 12, 2014

Joshareynolds please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Adobe Creative Cloud Desktop application.

Ethereal_Sunflower98BC
Participating Frequently
November 12, 2014

Which Operating System ?