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Participant
June 16, 2015
Answered

Creative cloud won't recognize my password.

  • June 16, 2015
  • 2 replies
  • 615 views

Creative cloud won't recognize my password but I can sign into Adobe website.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Estampfli are you being prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

2 replies

Pattie-F
Legend
June 19, 2015
Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
June 16, 2015

Estampfli are you being prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

estampfliAuthor
Participant
June 19, 2015

Got it solved guys thanks, there were glitches in the library.