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Participant
January 17, 2017
Answered

Creative Cloud Won't Update

  • January 17, 2017
  • 1 reply
  • 451 views

Creative Cloud subscriber. I haven't updated creative cloud in a long time but I was having some compatibility issues with photoshop so I figured I needed to update it finally. I've tried to update the creative cloud desktop app several times and it stops at 5% and says "Creative Cloud desktop failed to update.(Error code: 72) Contact Customer Support"

What do I need to do from here?

This topic has been closed for replies.
Correct answer ProDesignTools

Hi Chris, sorry that's giving you trouble...  Try the suggestions here:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Please let us know if that helped!

1 reply

ProDesignTools
Community Expert
ProDesignToolsCommunity ExpertCorrect answer
Community Expert
January 17, 2017

Hi Chris, sorry that's giving you trouble...  Try the suggestions here:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Please let us know if that helped!