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J
Jacek Sawicki
Participating Frequently
September 28, 2015
Answered

Creative Cloud won't update, can't stop update, can't do anything

  • September 28, 2015
  • 2 replies
  • 580 views

Stuck like that for days. Can't click on anything. (X) is not working.

This topic has been closed for replies.
Correct answer RahulTyagi_

Hi Jacek,

Please Contact Customer Care‌.


Regards,
Rahul

2 replies

J
junkdraweradventures
Participant
September 28, 2015

I have the same problem. My Cloud update has been stuck at 0% for at least an hour now. I'm definitely connected to the internet and have opened and closed the screen several times. How would I go about 'restarting the system?'

Thank you

J
Jacek SawickiAuthor
Participating Frequently
December 2, 2015

I have the same issue again.

RahulTyagi_
RahulTyagi_Correct answer
Participating Frequently
December 3, 2015

Hi Jacek,

Please Contact Customer Care‌.


Regards,
Rahul

RahulTyagi_
RahulTyagi_
Participating Frequently
September 28, 2015

Hi Jacek,

Have you tried restarting the system?

Are you properly connected to internet on the system with which you are facing this issue?

Which OS are you using?

Regards,

Rahul

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