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M
maxwilliam
Participating Frequently
October 25, 2019
Question

Creative Cloud won't update to Version 5.0.0.354

  • October 25, 2019
  • 2 replies
  • 801 views

I seem to be stuck in version 4.9.0.504. I've tried 'Check for App Updates' several times with no luck. I could probably reinstall Creative Cloud but I'd rather not if there's a quick fix to my problem.

This topic has been closed for replies.

2 replies

Just Shoot Me
Just Shoot Me
Legend
October 25, 2019

What OS are you running?

 

If Win 7 you can't get the newer CC DTA. 

    A
    Anonymous
    October 25, 2019

    Well you learn something new every day, didn't realise it wasn't available for Windows 7 🙂

      A
      Anonymous
      October 25, 2019

      Hi

      Try downloading and installing from here

      https://helpx.adobe.com/ie/download-install/kb/creative-cloud-desktop-app-download.html

      It's a big change from the old CC app and some people are not to happy about it

        M
        maxwilliamAuthor
        Participating Frequently
        October 25, 2019

        Hello

        I did that and now I can't even open the app. The installation finished and ever since then it just says 'Loading Creative Cloud...'

        It's been stuck for about 5 minutes.

        I've restarted the app multiple times.

        I'll try restarting my computer now.

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