Creative Cloud wont launch
Hey Adobe community,
I bought my Creative Cloud package about three days ago and been trying to open it ever since. I’m using a MacBook Pro (late 2012 running OS X Sierra) and already installed, uninstalled and cleaned my Mac with the the ACC-Cleaner Tool several times. The installation doesn’t seem to be the issue though. It installs the Creative Cloud Desktop Application but it wont open. Neither does the app launch nor does the little icon appear in the top right corner of my menu bar. The only thing I noticed is, that during installation the dock on my screen disappears for about a second but I don’t know if that is unusual or not.
I’ve already been searching solutions online, like using a second admin account, cleaning my hosts file or reinstalling OS X Sierra.
Nothing worked.
My AdobeIPCBroker log says this every time I try to open CC
2016-12-01 20:06:46:582 : ERROR vcfoundation::io::VCEndOfFile: send() failed <32: Broken pipe>
Trace: 0 AdobeIPCBroker 0x000230fa AdobeIPCBroker + 139514
1 AdobeIPCBroker 0x00022b3d AdobeIPCBroker + 138045
2 AdobeIPCBroker 0x00029e60 AdobeIPCBroker + 167520
3 AdobeIPCBroker 0x000289e8 AdobeIPCBroker + 162280
4 AdobeIPCBroker 0x000263b4 AdobeIPCBroker + 152500
5 AdobeIPCBroker 0x0001f7ee AdobeIPCBroker + 124910
6 AdobeIPCBroker 0x00026b6d AdobeIPCBroker + 154477
7 AdobeIPCBroker 0x00026951 AdobeIPCBroker + 153937
8 AdobeIPCBroker 0x0002589a AdobeIPCBroker + 149658
9 AdobeIPCBroker 0x000296f7 AdobeIPCBroker + 165623
10 libsystem_pthread.dylib 0x9f8a810b _pthread_body + 184
11 libsystem_pthread.dylib 0x9f8a8053 _pthread_body + 0
12 libsystem_pthread.dylib 0x9f8a792e thread_start + 34
and the log of the AdobeCRDaemon
Process: AdobeCRDaemon [1848]
Path: /Users/USER/*/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/Contents/MacOS/AdobeCRDaemon
Identifier: AdobeCRDaemon
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: AdobeCRDaemon [1848]
User ID: 501
Date/Time: 2016-11-29 19:08:46.985 +0100
OS Version: Mac OS X 10.12.1 (16B2555)
Report Version: 12
Time Awake Since Boot: 1900 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
terminating with uncaught exception of type NSException
abort() called
I really hope you can help me out.
Thank you.
