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Carlos372300835xkx
Participant
May 7, 2024
Answered

Creative Clould blocked by Cloudflare when trying to install Illustrator. Please help!

  • May 7, 2024
  • 4 replies
  • 1139 views

 

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Disable Cloudflare and reinstall.

    4 replies

    A
    ANTONI GIOVAN37546447h1qs
    Participant
    May 24, 2024

    yo tengo el mismo problema y no tengo cloudflare, que se puede hacer dice que hay que contactarse por correo pero no hay nada 

     

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 24, 2024

    it's not clear what either of you is doing to trigger that cloudflare issue.  are you using a web browser to navigate somewhere?  are you using the cc desktop app to start an app installation?  something else?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 15, 2024

      no better assistance here. cloudflare is the problem.

      I
      iCharles
      Legend
      May 15, 2024

      Hi @Carlos372300835xkx ,

       

      You can try disabling Cloudflare, just as @Kevin Stohlmeyer has mentioned. For better assistance, I would move your post to the Download and Install community. 

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity ExpertCorrect answer
      Community Expert
      May 14, 2024

      Disable Cloudflare and reinstall.

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