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S
Sandra5E95
Participant
September 16, 2020
Answered

Creative Could will not install

  • September 16, 2020
  • 2 replies
  • 306 views

When I try to install Adobe Acrobat, I get the error message 1002, Creative cloud failed to update. I have just purchased this program for basic PDF editing.  What is the problem?

This topic has been closed for replies.
Correct answer Kanikas

Hi there, 

 

Please see the link here for help:https://helpx.adobe.com/in/download-install/kb/failed-install-creative-cloud-desktop.html

 

Thanks 

Kanika 

2 replies

S
Sandra5E95Author
Participant
September 17, 2020

Thank you for this information.  I have just been informed that I now have access through my employer, and do not need this product, as all I need is the Acrobat Reader to view and comment.   I would like to request cancellation of the subscription just purchased.  

Sandra Johnson

Kanikas
KanikasCorrect answer
Legend
September 16, 2020

Hi there, 

 

Please see the link here for help:https://helpx.adobe.com/in/download-install/kb/failed-install-creative-cloud-desktop.html

 

Thanks 

Kanika 

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