Creative Desktop Refused to Install

I have lost count of the number of times I have tried to take up my recently purchased Creative (Photography) subscription.

I have tried it with IE10 and 11, with Chrome, and with Opera (all the latest updated versions),

I recently upgraded to WIndows 8.1 and perhaps foolishly selected sign-in using my Microsoft ID. I have recently found that

my MIcrosoft self is not recognized by my computer as having administrator privileges, so the installation may be failing

when it finds I am not the administrator. I tried accessing the privileges, assigning myself admin status, and I tried giving

the privilege of installing programs. I don't know what more I can do. Please, someone make a helpful suggestion!. I am

feeling rather hard done by because I purchased the full version of CS6 in January of this year, so I wasn't really due to

purchase an upgrade yet. And I have never used Lightroom. I am tempted, because of the frustration of these repeated

failures, to cancel my subscription. I certainly am getting nothing but grief from it. I do realise this may be Microsoft's fault

rather than Adobe's. Hence this appeal for help.

Roger Williams

PS Your forum insists that as I am in Japan I must be shunted to the Japanese language site. This also is very tiresome.